Product: Uniters Pure Pure Balance Protection Plan Clear all filters (0 of 6 reviews match)
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Uniters Pure - Worst experience
Uniters Pure - Worst experience
I purchased the Pure balance plan for my table.. I was told anything ... scratches, gouges, marks, etc. would be repaired under this plan. Within a year, I called about some minor scratches.. was told they weren't "bad" enough and would not be covered. Because they...
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1.0
Product
Uniters Pure Pure Balance Protection Plan
I didn't like
  • Did not fulfill warranty coverage
  • Way they treated me or their warranty coverage
#1221203
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Uniters Pure - Terrible Customer Service/Unwillingness to Honor Warranty
Uniters Pure - Terrible Customer Service/Unwillingness to Honor Warranty
My wife purchased leather recliners and such from Hudson Furniture with a warranty through Pure Balance. Everything was fine until my daughter accidentally punctured and scratched one of the recliners. We call support and was connected with Pure Balance, a technician...
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1.2
Product
Uniters Pure Pure Balance Protection Plan
I didn't like
  • Not good once we submitted a claim
#1014462
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I purchased and new couch and loveseat through American Signature.They sold me the 7 year Fabric Protector Warranty as well. I thought this would be great since I have two large dogs and in the brochure it states that it would fix rips and stains. There was not phone...
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1.0
Product
Uniters Pure Pure Balance Protection Plan
#999841
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Reading about all of the complaints for united pure.Wish I had seen them before I purchased a $700 / 7 year warranty agreement. They give you I small print , a very short time span to send in your complaint. Shuffle a few papers around and say you've missed the...
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Product
Uniters Pure Pure Balance Protection Plan
#886237
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screw their customers.. go read the reports on internet. Hudsons Furniture and 5 year Pure Balance Warranty..combo... NO GOOD... you got the information needed!!! very disappointed in the quality.. UNA claim 1614535... with Uniters North America, LLC and Hudsons...
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Product
Uniters Pure Pure Balance Protection Plan
I didn't like
  • Poor quality
  • Warranty scam and defective item
#840151
I took out the Hudsons 5 year pure Balance warranty, and my sectional leather sofa is ripping at the seams in 3 years... The technician came in took photos and received on email stating, denied my claims, saying has stains.. what stains? it a black leather sectional...
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Anonymous
Steve Welch

Yes, Hudson pure balance warranty is baloney. Wouldn't cover a tear on my couch because it was wear and tear and not accidental.

Anonymous
Anonymous

Hey: They just contacted me regarding manufacturer default in leather. Call them to find out if your sofa was on the list. Also they offered a very generous compensation......

Product
Uniters Pure Pure Balance Protection Plan
I didn't like
  • Warranty scam and defective item
#840106