Product: Uniters Pure Pure Balance Protection Plan Clear all filters (0 of 8 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
September 1, 2018 We contacted UnitersPure regarding their warranty for the couch I bought at ASF in 2013. The seating areas and Arms are peeling and flaking off. They denied the claim stating the warranty did not apply to the seating areas which is completely false....
Read more
1.0
Product
Uniters Pure Pure Balance Protection Plan
#1352599
Reply to reviews
Uniters Pure - We tell you it's covered but not really
I had a leather sectional that was discoloring badly. Something had to have been spilled with realizing it. The brochure shows coverage for bodily fluids, pet stains, accidental spills etc. The tech came out and in his "expert" opinion it was an accumulation of hair...
Read more
1.0
Product
Uniters Pure Pure Balance Protection Plan
#1257993
Reply to reviews
Uniters Pure - Worst experience
Uniters Pure - Worst experience
I purchased the Pure balance plan for my table.. I was told anything ... scratches, gouges, marks, etc. would be repaired under this plan. Within a year, I called about some minor scratches.. was told they weren't "bad" enough and would not be covered. Because they...
Read more
Anonymous
Anonymous

I purchased an extended warranty for my leather sectional I purchased from Baer's they fell it to you like it's the best thing in the world. Working with Uniters has been a ni...

1.0
Product
Uniters Pure Pure Balance Protection Plan
I didn't like
  • Did not fulfill warranty coverage
  • Way they treated me or their warranty coverage
#1221203
Reply to reviews
Uniters Pure - Terrible Customer Service/Unwillingness to Honor Warranty
Uniters Pure - Terrible Customer Service/Unwillingness to Honor Warranty
My wife purchased leather recliners and such from Hudson Furniture with a warranty through Pure Balance. Everything was fine until my daughter accidentally punctured and scratched one of the recliners. We call support and was connected with Pure Balance, a technician...
Read more
1.2
Product
Uniters Pure Pure Balance Protection Plan
I didn't like
  • Not good once we submitted a claim
#1014462
Reply to reviews
I purchased and new couch and loveseat through American Signature.They sold me the 7 year Fabric Protector Warranty as well. I thought this would be great since I have two large dogs and in the brochure it states that it would fix rips and stains. There was not phone...
Read more
1.0
Product
Uniters Pure Pure Balance Protection Plan
#999841
Reply to reviews
Reading about all of the complaints for united pure.Wish I had seen them before I purchased a $700 / 7 year warranty agreement. They give you I small print , a very short time span to send in your complaint. Shuffle a few papers around and say you've missed the...
Read more
Product
Uniters Pure Pure Balance Protection Plan
#886237
Reply to reviews
screw their customers.. go read the reports on internet. Hudsons Furniture and 5 year Pure Balance Warranty..combo... NO GOOD... you got the information needed!!! very disappointed in the quality.. UNA claim 1614535... with Uniters North America, LLC and Hudsons...
Read more
Product
Uniters Pure Pure Balance Protection Plan
I didn't like
  • Warranty scam and defective item
  • Poor quality
#840151
I took out the Hudsons 5 year pure Balance warranty, and my sectional leather sofa is ripping at the seams in 3 years... The technician came in took photos and received on email stating, denied my claims, saying has stains.. what stains? it a black leather sectional...
Read more
Anonymous
Steve Welch

Yes, Hudson pure balance warranty is baloney. Wouldn't cover a tear on my couch because it was wear and tear and not accidental.

Anonymous
Anonymous

Hey: They just contacted me regarding manufacturer default in leather. Call them to find out if your sofa was on the list. Also they offered a very generous compensation......

Product
Uniters Pure Pure Balance Protection Plan
I didn't like
  • Warranty scam and defective item
#840106

Top Rated Products in Protection Plans Category

Uniters Pure Products and Services